carterturner Trên 11/10/2017 21:58:26

dell venue 8 7840 power off issue

Hello,


first, i mua this tablet in january 2015.


i found out this device turns off by itself at 22% battery while using it(about a month ago) and now,  it's powering off at 37% over and over. in order to power on, i have to plug in.  if not, there is no way to run it.


i'm living in korea and asked for a chat service on the dell official website, but they just gave me an international number. such an irresponsible! it seems not like solving this problem.


Please help.


Thanks!


I didn't find the right solution from the Internet.


References:http://en.community.dell.com/support-forums/mobile-devices/f/4585/t/19999635


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